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An unclear custom-order or returns form doesn't just lose sales, it creates the confused emails and phone calls your support team spends all week clearing up. Fixing the form fixes both problems at once.
Disabled home-seekers are disproportionately likely to need accessible housing, and disproportionately likely to give up on an enquiry form before they ever reach you. Here's what that costs an agency, and how to fix it.
Whether you're a sole trader taking bookings or a regulated firm running KYC checks, your client-facing forms carry more legal and reputational weight than most owners realise. Here's what that means in practice.