Accessible Forms for Public Sector Bodies. Compliance, Simplified.
Meet your accessibility obligations. Reach all residents. WCAG 2.2 AA compliant forms — automatically, without specialist teams or expensive software.
Local councils and public sector bodies have explicit accessibility obligations under the Public Sector Bodies Accessibility Regulations 2018. WCAG 2.1 AA compliance is mandatory — not optional. FormGenius creates compliant forms by default. No specialist knowledge, no remediation, no compliance headaches.
Why public sector bodies choose FormGenius
Automatic compliance
Every form is WCAG 2.2 AA compliant by default. Heading hierarchy is checked, alt text is validated, colour contrast is verified, tab order is correct. The compliance is built in — you just design your form.
Audit-ready from day one
Your CDDO or accessibility audit is less painful when you can demonstrate you are using tools designed for compliance. The Accessibility Wizard generates a compliance report showing how your forms meet WCAG 2.2 AA, PDF/UA, and colour contrast requirements.
Faster service delivery
Planning applications, service requests, consultation forms — the forms that process your core public services should be accessible to all residents. FormGenius makes compliant forms fast. No weeks of remediation. No specialist consultants. Design, publish, compliant.
Scalable across departments
Different departments need different forms, and not every team has digital expertise. FormGenius is designed for non-technical staff. Train your teams once and they can create compliant forms independently — without your digital team as a bottleneck.
Common use cases in the public sector
Planning applications
Complex, multi-page forms accessed by hundreds of applicants. WCAG compliance is mandatory — FormGenius makes accessible planning forms straightforward.
Service requests
Housing repairs, waste collection, permit applications — high-volume forms that must be accessible to every resident.
Public consultation forms
Local authority consultations are part of the democratic process. They should be accessible to all residents, not just some.
Feedback and complaints
Residents with disabilities deserve to be heard. Accessible feedback forms ensure you hear from everyone, including those who would otherwise be excluded.
Housing applications
Local authority and housing association applications should be accessible — the people most likely to need accessible housing are often those most affected by inaccessible forms.
Licence and permit applications
Business licences, environmental permits, taxi licences — inaccessible application forms create unnecessary barriers for residents and businesses alike.
Migrating your forms to FormGenius
From design to published form in minutes — no technical knowledge required.
Audit and prioritise
Identify your highest-priority forms — those processed by large numbers of residents, critical to core services, or that generate frequent complaints about accessibility.
Migrate priority forms
Remake your priority forms in FormGenius. Each form typically takes a few hours rather than weeks of specialist remediation work.
Train your teams
FormGenius is designed for non-technical staff. Train your departments to create compliant forms independently — compliance becomes the default, not the exception.
Ongoing compliance by default
Every new form created in FormGenius is compliant by default. Accessibility is no longer a project — it is just how your organisation creates forms.
14.6M
disabled people in the UK — each one a resident with rights to accessible services
78%
of disabled people have abandoned an enquiry due to accessibility barriers
2018
the year mandatory accessibility regulations came into force for public sector bodies
WCAG 2.2
AA — the standard FormGenius targets across all forms and PDFs
Your regulatory obligations
Public sector bodies face a specific and enforceable legal framework around digital accessibility. Understanding what applies to you — and acting on it — is not optional.
Public Sector Bodies Accessibility Regulations 2018
Requires public sector websites, mobile applications, and digital services to meet WCAG 2.1 Level AA as a minimum. This includes online forms and PDF documents published on public sector websites. Enforced by the Central Digital and Data Office (CDDO). Non-compliant organisations can face formal enforcement action.
Equality Act 2010
Applies independently of the 2018 regulations. Public authorities have a Public Sector Equality Duty requiring them to advance equality of opportunity and foster good relations between people with and without disabilities. Inaccessible digital services can constitute a breach.
PDF/UA (ISO 14289-1)
The recognised international standard for accessible PDF documents. FormGenius PDF exports include the full tagged structure tree, marked content sequences, heading hierarchy, field labels, and reading order that screen readers require. Simply exporting from FormGenius produces a PDF/UA compliant document.
European Accessibility Act 2025
Came into force across the EU in June 2025. The UK is expected to adopt equivalent or stricter provisions. Councils and public bodies already meeting WCAG 2.2 AA through FormGenius will be ahead of requirements when UK legislation follows.
This is not legal advice. We recommend consulting your legal team or a qualified professional for guidance on your specific obligations.
Simple, transparent pricing
Start for free — no account needed. Upgrade when you need cloud storage, web forms, and team features.
Free
£0
Try it immediately. No account needed.
- All design tools & elements
- Unlimited PDF exports
- Full 6-tab Accessibility Wizard
- PDF/UA tagged structure
- Multi-page forms
- FormGenius watermark on PDFs
No account required
Start for FreeStarter
£5/mo
For freelancers & small teams.
- Everything in Free
- Watermark-free PDFs
- 50 cloud-saved forms
- 500 MB storage
- 3 live web forms
- CSV submission export
Growth
£12/mo
For organisations doing this regularly.
- Everything in Starter
- 10 live web forms
- Analytics dashboard
- Folders & tags
- Email notifications
- PDF submission import
- AI content analysis
Business
£25/mo
For high-volume or branded use.
- Everything in Growth
- 50 live web forms
- Custom branding
- Custom URL slug
- Batch PDF import
- Auto-delete for compliance
- Unlimited saved forms
All plans include WCAG 2.2 AA compliant output and the full Accessibility Wizard. Full feature comparison →
Frequently asked questions
Does FormGenius support multiple departments or users?
Each account is currently for a single user. If you are evaluating FormGenius for use across multiple departments or teams, get in touch — we can discuss your requirements and how FormGenius fits your structure. Contact us at info@formgenius.co.uk.
Can forms be changed after they are published?
Yes. You can edit published forms at any time — FormGenius supports a "pause for editing" mode that temporarily locks new submissions while you make changes, then goes live again when you are ready.
Can we export data if we move to another system?
Yes. You can export all form submission data as CSV at any time. Your data is never locked in.
Do you offer support for implementation and training?
Contact us to discuss your specific needs. We can arrange training sessions, implementation support, and guidance on migrating your existing forms.
How does FormGenius handle GDPR for submitted data?
Web form submissions are encrypted at rest with a unique per-form key. Only the form owner can view responses. The Business tier includes configurable auto-delete settings for data retention compliance. You remain responsible for your specific GDPR obligations.
Ready to make your public sector forms accessible?
Start for free — no account needed. Upgrade any time.
FormGenius provides tools to help you build accessible forms. You remain responsible for ensuring your forms meet all applicable legal requirements in your jurisdiction.